Return/cancellation policy
Return Policy:
- In the unlikely event that the customer receives a defective or damaged product, they can request a replacement within 3 days of delivery by Whats App on +91 9356630253 with their order ID and a description and photo of the issue.
- The replacement will be provided for the same product, subject to availability.
- Please note that the original packaging, tags, and price tags must be kept intact for any return to be accepted. Returns will not be accepted if the original box, price tags, or other packaging elements are damaged.
- The replacement policy is applicable only for products that are defective or damaged upon delivery. It is not applicable for products that are damaged due to customer mishandling or misuse.
- Please note that we do not offer reverse pickup facility and the customer must arrange for the product to be shipped back to us using a reliable courier service. The shipping charges for the return will be borne by the customer.
Cancellation Policy:
- Customers can cancel their orders within 24 hours of placing the order or before dispatching the order by Whats App on +91 9356630253 with their order ID. A full refund will be issued to the customer's original payment method.
- Orders cannot be cancelled once the item has been shipped.